SKDA Moto Creative [Embed]
SKDA Moto Creative [Embed]

FAQs

Can't Find Graphics for Your Bike Model?

Not sure if we offer graphics for your bike brand, model or year?

01. Although our product images on the site are often displaying the most common or recent model, we usually offer graphics for all models and years! Simply select a kit you like, open the product page and you'll then see a bike model selection list, where you can specify exactly which model and year you'd like your kit designed for.

We'll then create your order and graphics to fit the exact requirements you've specified. Keep in mind that you'll be sent a final proof (if you select this option) so you can see the layout of the design you've chosen for your ride.

02. If you can't find your brand or model, check out our Coming Soon page, which lists the current projects our team are working on, along with planned product inclusions and expected release dates.

03. If you still can't find what you're after, then you can submit a request through our Product Request HubYour feedback will go direct to our research & design team, who will work to make your request a reality!

Order Process

When ordering a Full Graphics Kit, there is an option to request an emailed design proof. For other products, such as number plates, seat covers, and accessories, we do not offer proofing - The order will simply be processed and shipped out to you.

If you want to see what a certain online store kit design is going to look like on your exact model and year of bike then contact us via the ‘Contact’ page and let us know which design you are after proofed on your bike. We will get back to you with a flat proof of the design in the correct shape to match your bike.  

Yes. Any of the colors on any of our kits can be changed to suit your desires. Simply select 'Yes' and then type in extra color changes you are after, into the ‘Change / Customize Logos & Colors’ section on the order page, when ordering online.

We then email you a design proof with all your changes applied, for you to check and confirm before the kit is printed and shipped to you.


In some cases, customers experience issues processing their order as the website will not let them proceed to the payment. This can be due to some of the following

-Using a workplace computer/laptop (These can sometimes have firewall limitations preventing you from purchasing items online).

-Using a phone or tablet device – Make sure your device is up to date and you are using an appropriate web browser.

-Turn it off and on again – Yes, the oldest trick in the book. Sometimes the device has simply been operating for too many consecutive days and a simply reset is all it needs in order to function correctly again

-If none of the above work, contact us directly by email or phone and we will be able to get your order happening manually right away! 

If you've got a discount code and want to use it on a particular order, it's simple. Once you're happy with your order and you've added the items to your cart, select 'VIEW CART'

From here, you can scroll down and select 'Add Coupon'. Enter your coupon code in the box and hit 'Apply'. From here, the discount will be applied to your order total.

If you run in to any trouble, check the expiration date of your discount code, and find out whether it's single or multiple-use. If you need any further help, don't hesitate to reach out to us at [email protected]!

Graphics

We use only the highest quality motocross materials imported directly from the US. Our decals are tried and tested by our sponsored riders every season to guarantee we’re providing the most durable graphics possible. Normal wear and tear will deteriorate your decals over time, the rate at which this happens will depend on your riding style and how you care for your bike. As with any sticker product it is extremely important that the plastics surface is properly prepared before applying your new graphics. Every order we ship includes a Graphics Installation Booklet, please read this carefully and follow the instructions step by step to get the best results from your decals. 

For Full Graphics Kits, You can list any logos you want added, by selecting ‘yes’ to the ‘Customize Logos’ box during the order form. There are a few brands we cannot use on your kit (such as Energy Drink Brands), however the majority is no problem. If we have any issues with any of the logos you request, we will contact you to resolve them.

Absolutely. Make sure to tick ‘yes’ to the ‘Customize Logos’ option on your order, then after submitting the order, Email your logo to [email protected] along with your order number, and any specific placement/requirements.

Graphics will generally cover the full face of the plastics - but they do not wrap around the edges, or fill the bolt holes. Therefore, you will always see some areas of the underlying plastics color, after the new graphics are installed. It is best to install the graphics to plastics of a similar colorway to the graphics to get the best look.

Unfortunately not sorry, we offer just the design, print and supply of graphics only.

Yes definitely! During the order form online, simply list the details in the ‘Aftermarket Plastics’ section of the order. We will ensure to organize the correct template on your graphics to fit. If there are any issues, we will contact you directly. 

Yes. All kits on our website can be purchased for many year models of the same make. Majority of our templates range from 1995 onwards however, our archive grows further each year so please email us at [email protected] to further confirm availability! 

We get this one a lot! We do not sell plastics or motorbikes, only the graphics which are then applied on top of the motorbike plastics. If you're new to the world of moto graphics, check out this video for a better understanding of how it all works!


Thanks to our high-quality templates, it's actually fairly simple and straightforward to install SKDA graphics! Each graphics kit will come with a helpful installation booklet, and we'll also email you a video tutorial which you can follow to help you achieve the perfect install 🙌
 

Our graphics are created for easy installation, which means they will not wrap around the entire plastics. For this reason, we recommend picking a kit that matches the color of your plastics, to achieve a seamless look.

Shipping & Delivery

ETAs on all orders are 1 to 2 weeks from order date. This allows for design, changes (if required), printing, cutting, packing, and courier time. Once on the move, you will receive tracking details.

If your order includes a seat cover, it will most likely take 2 weeks to arrive from your order date. This is because all of our seat covers are made to order, and handcrafted in-house using only the highest-quality materials available

SKDA headquarters are based in South Australia however, we have printers worldwide. Depending on your product(s) ordered, your items may be arrange from a local printing hub or from our headquarters in Australia. This is to ensure that there are no split shipments, and that your order is received in the fastest possible manner. 

All prices listed on our website are inclusive of all material, design, postage, and taxation fees. What you see is what you pay! There are no further costs to worry about when ordering from SKDA, and any tariffs or duties will be covered by us 😊 

To get a shipping cost for your order, please follow the steps below:
- Ensure you are viewing our site from a computer, not a mobile device.
- Add all of your desired items to your cart, then click view cart
- Down below the Subtotal, there is a button called 'Estimate Shipping & Tax'. Click this button
- Simply enter your details here, and the site will give you your shipping cost options for the items you have in your cart, to the area in which you have entered. 

Once your order has been shipped, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link and enter the tracking number into the tracking page to follow updates on your delivery!

Lost packages

We strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details, and we'll do everything we can to help! 

Damaged packages

We understand the disappointment of receiving a damaged package. In such instances, please report to our customer support team at [email protected] within 24 hours of receiving the order and include photos of the damaged items or package.

We will review the provided photos and, if necessary, arrange for a replacement or issue a refund

Returns & Exchanges

For all custom items that are made to order, once the production process has begun, we cannot offer any refunds or returns (this includes all customized products such as seat covers, jersey prints and bar pad covers)

In the rare case that you find our product to be ‘not as ordered’ or defective, we will replace the pieces at no additional cost to you. Please contact us via email ([email protected]) with your order number and details of your issues, and we will get it resolved for you right away 

SKDA Rewards

SKDA Rewards is our loyalty program. Whenever you shop, you'll automatically earn points that can later be redeemed for exclusive discounts, gifts & perks. Climb the rankings from Rookie to VIP and gain access to the best of SKDA

Your points will expire 1 (one) year from the day you earned them 

Not at all, your VIP status is based on lifetime spend, not your current points balance. Your points can expire without it affecting your tier status - you'll still receive things like early access, annual gifts and exclusive VIP sales 

We'll send you an email 30 days before your points are set to expire. Make sure you use them quickly or they're gone forever! 

Your points will appear in your account as soon as your parcel is shipped (that way we can give you the maximum amount of points if you make any further additions to your order).

Once you've received your order shipped email, they should appear in your account straight away, where you can then turn them into epic rewards! 

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